Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows.

Refund Policy

ROULIK’s dedicated Quality Team will ensure all the products delivered is 100% quality tested. But if you still found out any issues regarding the quality, performance or found any manufacturing defects, we’ll offer you a full refund* which must be claimed within 10 days after you receive the item. All the purchases made from our www.roulik.com is protected by Lithium Transenergy LLP ‘10 Day Money Back Guarantee’.

To claim a refund, the customer must write to info@roulik.com with all the necessary details images or videos within 10 days of receiving your bike. The customer must pack the item properly by the same packaging materials used to deliver the item to the customer. Any required packaging materials like wire ties should be purchased by the customer. Customer should ensure the returned item reaches our warehouse safely and without any damages.

When a refund is claimed within 10 days of delivery and the customer returned the item to ROULIK warehouse, then Lithium Transenergy LLP will initiate the refund process. Lithium Transenergy LLP will refund the full purchase amount after deducting (1) Delivery charge, (2) Reverse pickup charge and (3) Cost of damages or repairs.

Cancellation Policy
For order cancellations please contact the us via info@roulik.com or +917559003999 (Call or whatsapp).
Customer need to request for order cancelation before the shipment confirmation. If we ship the item and customer received the tracking number for the shipment the cancellation cannot be proceed.

Lithium Transenergy LLP reserves the rights to make changes to these terms and conditions without notice. Lithium Transenergy LLP ‘10 Day Money Back Guarantee’ excludes any products that have been physically test ridden or bikes purchased via a or finance plan.