SERVICE

Each & every bicycle is dispatched from ROULIK only after 100% QC inspection and approval. We assure you low maintenance & repair for the ROULIK products.

Mechanical System: All the components like frame, wheel, etc which are not electrically connected or are using in conventional bicycles bicycles are categorized under mechanical system. Periodical maintenance and adjustment of the mechanical system are listed in the user manual. Customer need to visit any local bicycle shop to do the periodical maintenance or repair. Any part is found to be defective will be send to the customer free of charge.

Electrical System: All the components like battery, motor, etc which are electrically connected are categorized under electrical system. ROULIK electrical system is having zero maintenance. For the assistance regarding any issue in electrical system customer should contact ROULIK Customer Care. Our team will assist the customer to solve the issue by himself. Any part is found to be defective will be repaired or replaced by ROULIK.

Door Step Service: We are expanding our service network and currently we are providing door step service for the Electrical System only in Kerala.

Customer Care: Write to us for any queries or complaints to info@roulik.com or you can chat or call on +917559003999

WARRANTY

All the purchases from www.roulik.com is covered with LITHIUM TRANSENERGY LLP Limited waranty and ’10 Day Money Back Guarantee’. The main components and their warranty period are tabulated below

ITEM WARRANTY PERIOD
Bicycle Frame Lifetime of the original owner*
All other mechanical parts 6 months*
Battery 2 Year* (Extra 2 year paid warranty available)
All other electrical parts 1 Year*

  *Subject to terms & conditions

Click to view warranty terms & conditions